Privacy Statement

The law has changed in regard to how therapists, such as myself, can collect and keep personal data of clients.  I would like my clients - past, present and future - to understand and feel confident about how I collect, store and handle your personal data. Please read on to find out how my policies and procedures are in line with new General Data Protection Regulations (GDPR). If you have any questions please contact me.


Why I collect your data

The prime purpose of collecting your data is to provide you with services offered by this website. I need to keep details of your name, address and contact details so that I can arrange appointments with you and notify you if for any reason, the appointment needs to be changed. I may also need to know your GP's details and a brief summery of your medical history.  All information asked of /and supplied to me by you is kept securly and confidentially.  I do not and will never sell your data to third parties for marketing or advertising purposes.

When do I share your data?

At your first appointment, I will set out a contract with you to outline the terms of my therapeutic services.  This will involve gaining your consent to write to your GP with details of the therapy you have chosen.  Often, clients will have 'self' referred or been referred for therapy by someone in their medical team or another professional body.  It is my policy to reply to referring bodies with a brief letter confirming you have taken up therapy with myself, Jane Fizor.  

Disclosing your information:

For your safety and the safegarding of vulnerable others, there are certain circumstances where I am allowed to share your information.  Before sharing any information I would always talk this through with you, the client, if possible and advise you that it is being shared.  These circumstances are:

  • If the client presents as actively suicidal / self harming.

  • If the client presents as having been harmed by someone still in a position to harm others such as vulnerable children or adults - 'safegarding'.

  • If the client presents as wishing to cause harm so to protect other peoples property, safety or rights.

  • If the client advises of terrorist activity - known or self involvement.

  • If I am asked, by an Infertility clinic, to provide an assessment for welfare of the child or Implications session to cover Donor Conception.

  • In connection with legal proceedings - including prospective proceedings.

  • If my Professional Body requires audit information about my private practice. In this case information supplied would be in the form of statistics and not contain personal data.

How I keep and retain your data:

All your personal data, including therapy notes, are kept confidentially. As an independant therapist, no other person has access or needs to see this data. At the end of therapy, your data is kept for a period of 5 years, this is to be in line with current insurers and regulating body advice.  At the end of this time, all data is destroyed. 


Having finished a course of therapy does not exclude any client returning for more therapy within that 5 years or even beyond it.  I do not keep records electronically and any digital correspondence is printed off, to be kept in your records, then deleted.  

Your rights:

Under the new GDPR regulations, you have the right to control how your personal information is used. 

  • You can request a copy of your personal data.  

  • You can ask to have any corrections to be made to any personal data held, where appropriate.

  • You can ask that your personal data be transferred to another person (data portability).

If you have any questions about how I use or store your data please contact me directly.

​© 2017 by Jane Fizor Therapy

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